Access to your health care provider anywhere

Telemedicine is the practice of medicine when the doctor and patient are separated using a remote treatment through the use of voice and visual communication by smartphones, tablets, and computers


  • Save time by eliminating travel
  • One on one with a provider
  • Convenience
  • Less time in the waiting room
  • Cost efficient
  • Connect from anywhere
  • Most insurance approved
  • Assist homebound patients
  • Reduce work absences
  • HIPAA compliant
  • Flexible times
  • Use on any device and smart phone

Type of Visits used:

  • Sick visit
  • UTI
  • Lab results
  • Acute needs
  • Medication refills
  • Allergies
  • Cough
  • Panic disorders
  • Stress
  • And more…

Download "HEALOW" APP

  1.  Download Chrome browser
  2. Download "Healow" app from app store or play store depending on phone.
  3.   Enter Practice code GGHCBD in field at bottom of screen and click login.
  4.   Enter username and password given in email
  5. Call for any question 210-226-2424

          First time access:

  • Join the link 5 min before scheduled time
  • Download the app from the link provided in your email
  • Authenticate with a pin confirmation
  • Create a password
  • Confirm your insurance information
  • Call office at 210-226-2424 to pay co pay and deductibles


Most insurance carriers cover TELEMEDICINE visits. 

Standard co-pays and deductibles apply. Please refer to your insurance contract for more information and coverage. A convenience fee will apply

Only available to established patients who have been seen n the office within 1 year.

Standard office policy apply: no show and same day cancelation fee is $45.00.

Alamo Heights Primary Care Physicians

250 E. Basse Rd,

Suite 208,

San Antonio, TX 78209

Phone. 210-226-2424


Monday9:00AM - 5:00PM
Tuesday9:00AM - 5:00PM
Wednesday9:00AM - 5:00PM
Thursday9:00AM - 5:00PM
Friday8:00AM - 12:30PM

Closed On Holidays

After Hours - $75 Charge

General Phone Hours

Mon - Thur:9:00AM - 12:30PM , 2:00PM - 4:30PM
Friday9:00AM - 12:30PM